In order to offer you a unique shopping experience, we rely on comprehensive digital product presentations and first class customer service. We are always happy to help you with both general and technical questions. When ordering at automation24.com, your data is highly secured, and your orders are safely and quickly delivered.
Our customer service staff all have industry expertise and receive continuous training to be able to always offer you the best advice on our products. The team is available for you Monday through Friday, from 8:00 a.m. until 6:00 p.m. EST.
You can reach us by phone at +1 610-981-2900, by email at firstname.lastname@example.org, or fax at +1 610-981-2929, as well as via our live chat directly in the shop. You can also leave us a message outside of normal business hours.
Automation24 guarantees the quality of our products, and offers a 2-year warranty on all of the items we sell. If you experience any defects or malfunctions with your purchased items within 2 years of shipment, our customer service team would be happy to work with you on replacing the defective product as quickly as possible, at no cost to you.
Your security is important to us. We want you to know that your data is safely protected. Therefore we have had our shop EV-SSL certified. By Extended Validation due to stricter public procurement directives with respect to the SSL (Secure Sockets Layer) your data is fully secured.
As a standard service, we provide our customers with the UPS Ground shipment. Upon request we also offer expedited options.
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